Alzheimer’s Association 24/7 HelpLine

Courtesy of alz.org:

The Alzheimer’s Association 24/7 Helpline (800.272.3900) is available around the clock, 365 days a year. Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with dementia, caregivers, families and the public.

alz.org

Contact the Helpline day or night to:

  • Speak confidentially with master’s-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
  • Learn about the symptoms of Alzheimer’s and other dementias.
  • Find out about local programs and services.
  • Get general information about legal, financial and care decisions, as well as treatment options.
  • Receive help in your preferred language through our bilingual staff or interpreter service, which accommodates more than 200 languages.
  • Dial 711 to connect with a TRS operator.

Our professional staff has the knowledge to address a variety of topics:

  • Memory loss, dementia and Alzheimer’s disease.
  • Medication and treatment options that may delay clinical decline or help temporarily address symptoms for some people.
  • Safety issues.
  • Tips for providing quality care.
  • Recommendations for finding quality care providers.
  • Strategies to reduce caregiver stress.
  • Legal and financial documents for future care.
  • Aging and brain health.
  • Referrals to local community programs and services.

Three ways you can connect with our Helpline:

  1. Call us. We are available around the clock, 365 days a year at 800.272.3900. Dial 711 to connect with a TRS operator.
  2. Chat with us. Click the “Live Chat” green button on this page to connect with a member of our Helpline staff. Live chat is typically available from 7a.m.-7p.m. (CST) Monday through Friday.  
  3. Online. Use this form to let us know how we can help you. We will respond to you within 24 hours.

For more information, visit: alz.org

Last Updated on August 8, 2022

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