Learn as much as you can about your family member’s condition and any treatment. This can help you understand what is going on, anticipate the course of an illness, prevent crises, and assist in healthcare management. It can also make talking with the doctor easier.
Get written permission, as needed under the HIPAA Privacy Rule, to receive medical and financial information. To the extent possible, the family member with permission should be the one to talk with all healthcare providers. Try putting together a notebook, on paper or online, that includes all the vital information about medical care, social services, contact numbers, financial issues, and so on. Make copies for other caregivers, and keep it up-to-date.